Privacy Policy

Spoonbill respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit Spoonbill.com or submit information through the website.

This policy applies to the Spoonbill website and its sections, including Spoonbill Bay, Built at Bay, Lifestyle, home and floor-plan pages, and related inquiry forms.

Information We Collect

We may collect information that you voluntarily provide when using the website, including:

• Name
• Email address
• Phone number
• Preferred contact method
• Messages or questions
• Homes, homesites, or floor plans you are interested in
• Pricing and availability inquiries
• Purchase preferences or timing when voluntarily provided
• Private tour requests
• Communication consent

We may also automatically collect limited technical and website-use information, such as:

• Browser and device information
• Pages visited
• Referring website or page
• Date and time of visits
• Marketing campaign or UTM information
• Technical information used for website security, spam prevention, and performance measurement

How We Use Information

Information collected through Spoonbill.com may be used to:

• Respond to questions and inquiries
• Provide information about Spoonbill Bay homes, homesites, and floor plans
• Respond to pricing and availability requests
• Process private-tour requests
• Route inquiries to the appropriate Spoonbill team
• Improve website performance and visitor experience
• Understand website traffic and marketing effectiveness
• Prevent spam, fraud, abuse, and security threats
• Maintain business and inquiry records
• Comply with applicable legal requirements

Submitting a website inquiry does not automatically subscribe you to marketing emails.

Communications

If you provide your email address or phone number and consent to being contacted, Spoonbill may contact you regarding your inquiry.

If you select text messaging as a preferred contact method, message and data rates may apply.

You may request that Spoonbill stop contacting you through a particular communication method at any time.

How Information May Be Shared

Spoonbill may use trusted service providers to operate the website and process information, including providers that assist with:

• Website hosting
• Database services
• Email delivery
• Analytics
• Website security
• Spam prevention
• Technical services

Information may also be disclosed when reasonably necessary to comply with applicable law, protect the website or its users, or respond to lawful requests.

Spoonbill does not intend to sell personal information collected through website inquiry forms.

Analytics and Cookies

Spoonbill.com may use cookies or similar technologies to operate the website, measure website traffic, understand visitor interaction, and improve website performance.

Website analytics are intended to measure general website activity. Personal information such as names, email addresses, phone numbers, and private form messages should not be intentionally sent to analytics platforms.

Information Security

Spoonbill uses reasonable safeguards designed to protect information submitted through the website. Website forms may use measures such as validation, restricted database access, rate limiting, spam detection, and other security controls.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Data Retention

Information may be retained for as long as reasonably necessary to respond to inquiries, maintain business records, protect the website, comply with legal requirements, and support legitimate business operations.

Your Privacy Rights

Depending on applicable law and where you live, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or information about how your data is processed.

Texas residents may have additional privacy rights under the Texas Data Privacy and Security Act.

To submit a privacy request, email info@spoonbill.com using the subject line Privacy Request.

We may request reasonable information necessary to verify and respond to your request.

Children’s Privacy

Spoonbill.com is not directed toward children under 13, and Spoonbill does not knowingly seek to collect personal information from children under 13 through this website.

Third-Party Websites

The website may link to third-party websites, attractions, parks, activities, businesses, social media platforms, or other external services.

Spoonbill is not responsible for the privacy practices or content of third-party websites. Visitors should review the privacy policies of those websites before providing personal information.

Changes to This Policy

Spoonbill may update this Privacy Policy as the website, services, or privacy practices change.

Any updated version will be posted on this page with a revised effective date.

Contact

For questions regarding this Privacy Policy or information collected through Spoonbill.com, contact:

Spoonbill
Port Aransas, Texas

Email: info@spoonbill.com
Phone: (361) 331-0798
Website: spoonbill.com